How to get started with live support? Click on the “User” dropdown button from the top right corner of the page. Select “Live Support”. The page will appear with the title “Hello, Welcome to BytePhase”. From there, You can start chatting with us. [...]

How to add Feedback/Suggestions? Click on the “User” dropdown button from the top right corner of the page. Select “Feedback/Suggestions”.  A pop-up box will appear with the title “Feedback/Suggestions for Smart Center”. Choose your Type of feedback from the dropdown. Enter your “Feedback/Suggestion”. [...]

How to purchase a license subscription? Select “System Settings” from the left sidebar menu. Select “Subscription” tab. Click on the “Subscription” tab from the header of the page. Select the plan, which you want to buy. Click on the “Buy Now” button. [...]

How to buy a SMS pack? Select “System Settings” from the left sidebar menu. Select “Subscription” tab. Click on the “SMS History” tab from the header of the page. Click on the “Buy SMS Pack” button. Select “System Settings” from the left [...]

What are the shortcut keys? We have picked out some of the most useful shortcuts, and we hope this would be worth your time.  Alt + J: To quickly create a Job. Alt + C: To quickly create a Customer. Alt + L: To [...]

How to deactivate a customer account? Select “Customers” from the left sidebar menu. Click on the “Customer Name”, A pop-up box will appear. Click on the “View Customer” button. Click on the Account  Status “Active” button, A pop-up box will appear with the title [...]

How to deactivate an employee account? Select “Employees” from the left sidebar menu. Click on the “Employee Name”, A pop-up box will appear. Click on the “View Employee” button. Click on the Account  Status “Active” button, A pop-up box will appear with the title [...]

How to add social links? Select “System Settings” from the left sidebar menu. Select “Business”. Select “Social Links”. Click on the“Edit” button on the bottom-right corner of the social links box. Past your social account links. Update the desired social account links. [...]

How to set settings? Select “System Settings” from the left sidebar menu. Select “Business”. Click on the “Settings” tab from the header of the page. Click on the “Edit” button.For the “Line Table Settings”For the “Horizontal Lines” in the job list, click on the “Show Row Lines”      [...]

How to get an OTP for delivery? Select “Jobs” from the left sidebar menu. Click on the “Job Sheet Number”. Click on the “Job Actions” button from the top right corner of the page. Click on the “Add Delivery” tab from the dropdown menu. A [...]