Outsource management system for repair shops: send a job out, keep the record

Outsource management software inside your repair shop system. In BytePhase you send a job to an outside repair vendor from the ticket, record their price, print a delivery challan, book the drop and follow the status until the device comes back, with every job listed by vendor.

Outsource Management is for work that another shop or specialist does for you, such as a board repair expert. You send the job to a vendor from the ticket and record their price, and BytePhase keeps the vendor, status and delivery challan with the job, so you always know who has the device and how far the work has got.

Right away. Your account comes ready to use and there is no vendor list to build first: the first time you outsource a job, add the vendor in the outsource window, then pick them from the list after that. Basic setup takes about 10 minutes, and you can outsource a job from the Android and iOS apps as well as the web.

Yes. Click Save & schedule drop when you outsource the job, or choose Schedule pickup/drop from the outsourced job’s menu, to book the device to or from the vendor. The booking follows the same steps as any pickup and drop and is shown on the Outsourced jobs list.

Yes. When you outsource a job its status changes to Outsourced, and when you set the outsourced job’s status to Completed, the job itself becomes Completed. Editing the price or description does not change the job’s status.

Yes. Open the vendor and its Jobs tab lists every job you have sent them. The Outsourced jobs list shows the job, vendor, customer, price, status and whether a pickup or drop is booked, and the Jobs report’s Outsourced view counts the jobs, what you paid and how many each vendor finished.

Every outsourced job is listed under Jobs › Outsourced jobs with its vendor, customer, price and status (Open, Pending, In Progress, Completed or Cancelled), and whether a pickup or drop is booked. From each row you can reopen the delivery challan, edit the job or book a pickup or drop. The dashboard also counts jobs still with an outside repairer.

Yes. Edit the outsourced job and set its status to Open, Pending, In Progress, Completed or Cancelled as the work moves on. You and your team keep it up to date from the list or the job. Setting it to Completed also moves the job itself to Completed.

Yes. Save each vendor once with name, mobile, phone, email, address and tax number, then pick them from the list whenever you outsource a job; you can also add a new vendor right from the outsource window. Vendors are shared by all your businesses, and each vendor’s Jobs tab shows the work you have sent them.

Yes. Type the price the vendor charges you in the Price box when you outsource the job, and edit it later if the quote changes. The price shows in the Outsourced jobs list, and the Jobs report’s Outsourced view shows what you paid across your vendors.

Yes. Vendors are shared by all the businesses in your BytePhase account, so you save each vendor once and any business can send jobs to them. The outsourced job keeps its own job number and stays with the business it belongs to. A vendor’s Jobs tab lists the jobs sent to them.