BytePhase’s Annual Maintenance Contract (AMC) offers comprehensive support and peace of mind to our valued clients. With our AMC, customers enjoy uninterrupted access to top-notch technical assistance, regular updates, and maintenance services tailored to their needs. Our team of experts is committed to ensuring the smooth operation of BytePhase software, minimizing downtime, and maximizing productivity for our clients. Whether it’s troubleshooting, software enhancements, or proactive system checks, our AMC guarantees prompt and reliable support throughout the year. With BytePhase’s AMC, clients can focus on their core business activities with the confidence that their software is in capable hands, driving efficiency and success.

Track and manage your AMC devices with the AMC feature . You need not worry that your employees forget to charge customers for the NC service.
Managing AMC devices for service complaint calls is easy with AMC feature . It is easy to locate devices under the non-Comprehensive category. You can ensure proper Spare Parts Management with the AMC feature . You charge and get paid for your services without struggling to find out the AMC contract type.The BytePhase CRM software AMC Feature helps you work fast and smart while dealing with complaints from the customers. You can now manage your core business very efficiently and track each activity done by the workers through our BytePhase CRM software AMC Feature.

The BytePhase CRM software AMC Feature helps to manage your devices. Track your device profitability and contract profitability with an automated and integrated Service CRM.You can easily create AMC contracts from this AMC feature. Specifically, define your customer contract as Comprehensive or Non-Comprehensive. These contracts prove beneficial while attending any service complaint calls.You save your time and effort to manage the AMC customers with the use of the BytePhase CRM software AMC Feature that gives visibility of the AMC devices that are out of warranty, hence labor and spare consumption is appropriately managed. You get notified of all customer contracts getting expired. BytePhase CRM software AMC Feature effectively assists in the Assets Management for the AMC business model.

The AMC CRM helps you track the activities for all your customers. Track the AMC devices for which you provide service support. Always have a track of all service complaint calls attended for your AMC customers. Now have the history maintained for each part consumed for all devices. You can view the service visits done by your technicians and also track the Preventive Maintenance.The entire call history for each device is maintained in one place. Device profitability can be analyzed along with contract profitability. The call history analysis helps you decide whether the AMC contract is actually profitable or not. As you have complete visibility of your technician’s time, the parts used and the number of service visits they make to a particular device. The BytePhase CRM software AMC Feature makes it easy to manage the AMC business.

BytePhase AMC Management software provides a robust reminder system that ensures you never miss a beat when it comes to managing your contracts. With the ability to set up pop-up notifications for contracts expiring in the next 15-30 days, you can stay ahead of schedule and send timely reminders to your customers well in advance.

This proactive approach not only showcases your commitment to excellent customer service but also helps maintain a responsible image in front of your clients. By keeping track of pending and upcoming contracts, you can ensure that no payments or important contacts slip through the cracks, ultimately contributing to the profitability and success of your business.