Repair Ticket Management Software

WhatsApp, Email & SMS alerts

Let them approve quotation

Allow customers to review and approve service quotations via SMS, Email, and Whatsapp before work begins.

OTP Verification for Delivery

Capture device images

We can use device images to provide clear and objective evidence of the device’s condition before and after the repair in case of disputes.

Focus on repair, let us manage

Invest less time in managing and more in repairs. Improve the efficiency of repair and support processes by utilizing such a system, repair technicians and businesses can save time and resources otherwise spent managing repair tickets and processes manually. This can allow them to focus more on the actual repair and support work, and deliver high-quality services to their customers Also, scheduling pickups and drops, and sending invoices, quotations, and payment receipts can all be automated. Businesses can save time and money by reducing data entry and paperwork.

Export to Excel

We can easily filter and export repair tickets to Excel so you can share them with other stakeholders, such as customers, partners, or regulators.

Private Notes

An employee can add private notes to a repair ticket so that other employees can view additional information and context about the repair.

Audit/Activity Logs

You can view a detailed history of all the actions and changes that have been made to a repair ticket, providing a clear and comprehensive view of the repair process.

Improve business overall performance and profitability

Assign Tickets

Accept UPI Payments

Send Review Request

More About

Repair Ticket Management Software

  • OTP Verification for Delivery

  • Capture & Upload device images

  • WhatsApp, Email & SMS alerts

  • Audit/Activity Logs

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800+ Professional Repair & Data Recovery Businesses Trust BytePhase

We help you stay focused and organized by keeping detailed records

Best-in-class support

No matter what you need help with, our team is here to assist you. The goal of our business is to build long-lasting relationships with our customers.

Free Lifetime Updates

We will provide you with free and regular updates and welcome your feedback, which we will consider for implementation in your subscription.

Data Security & Encryption

We use the highest industry standard (AES-256) to encrypt your data on a secure RDS server for maximum protection.

Automatic Backups

We perform automatic backups daily on our dedicated database server to keep your data safe.

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