Privacy Policy

Privacy policy describes the ways and the reasons for the collection, use, and disclosure of the user data. The following is the privacy policy that describes the privacy practices of “BytePhase”. In this context, the terms “we,” “us,” and “our” refer to BytePhase Technologies Private Limited, while the terms “you” and “your” refer to the user. Please go through the policy before accessing our services. If you do not accept any policy that is mentioned below, you won’t be able to use our services.

At BytePhase Technologies, we, as an Indian company with our registered office at B-2 14, Sai Sneh Park, Sangvi Pune, are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy aims to explain the types of data we collect when customers use our CRM for Repair Shop Management Software and how we utilize that information.

The policy provides information on the type of data we collect, how it is utilized, and the rights of our customers regarding their information. By using our product, users consent to the terms outlined in this Privacy Policy.

Types of Information Collected:
To ensure the transparency and clarity of our software services, we collect personal information necessary for providing our services. This may include your name, email address, phone number, and details regarding your repair shop, such as its name, address, and contact information. Furthermore, we might also gather information concerning your employees, including their names, job titles, and contact details. Rest assured that the collection of this information is solely for the purpose of delivering and improving our software services. We prioritize the security and privacy of your data and adhere to all applicable privacy laws and regulations.

Use of Information Collected:
The information we collect is used solely for managing your repair shop and providing you with access to our software. We may use your information to communicate with you about our services and to respond to your inquiries. We may use the collected information to improve our software and develop new features and services.

Protection of Information Collected:
We have implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. We store your information on secure servers and take reasonable steps to ensure its protection from unauthorized access or use. However, we cannot guarantee that unauthorized access, hacking, data loss, or other security breaches will never occur.

Sharing of Information Collected:
We do not sell, rent, or share your personal information with third parties unless we have your explicit consent or are required to do so by law.

Your Rights:
You have the right to access, modify, or delete your personal information at any time. If you wish to exercise these rights, please contact us.

Other applicable terms
The Privacy Policy is part of and incorporated within the Terms of Service, and it should be read along with them. The User may view these Terms of Service [Link to Terms and Conditions]

Changes to This Privacy Policy:
We may update this privacy policy from time to time to reflect changes in our practices or to comply with legal requirements. We will notify you of any changes by posting an updated version of this policy on our website.

Mail permissions usage (Optional):
Email Send Permission Allows you to send your Job Sheet, Quotation, payment, and delivery information to your customers.
When you request permission to use SMTP to send emails, we may collect the following personal information from you:

  • Your name
  • Your email address
  • Your SMTP username and password
  • Your SMTP server address and port number

We use the personal information we collect from you to enable you to use SMTP to send emails. We do not use your information for any other purpose without your explicit consent.

Refund/Cancellation Policy:
Our refund policy allows customers to request a refund for their purchase within 30 days of the original transaction date. We will process refunds within 7 business days and issue them in the same form of payment used for the original purchase. We will only issue refunds through our online payment system. If you have any questions or concerns about our refund policy, please contact our customer support team for assistance.

Contact Information:
If you have any questions or concerns regarding this privacy policy or our treatment of your personal information, please contact us by email at