Technicians and staff can easily use their mobile phones or laptop webcams to capture high-quality images of their devices details in real-time with this feature.
The images are then directly uploaded into the CRM, avoiding manual transfer or external storage.
Once uploaded, they become part of the device’s repair record, offering a complete visual history.
Seamless Integration for Enhanced Efficiency
Additionally, BytePhase allows for customer satisfaction and transparency, the CRM allows users to send captured images directly to customers via email.
This feature is particularly useful for providing updates, confirming completed repairs, or sharing before-and-after comparisons of the device’s condition. Also gives customers visual updates on their repair progress, building trust.
Customers can also view these images through their personal login portals, keeping them informed about their device’s repair status.
A picture is worth a thousand words
Once the images are uploaded to the CRM, they are securely stored alongside other customer and job details.
This centralization ensures that all relevant information is easily accessible for future reference, helping to maintain transparency and accuracy in customer interactions and internal processes.
The image capture feature adds a visual dimension to customer records, further supporting accountability.
1600+ Professional Repair & Data Recovery Businesses Trust BytePhase
We help you stay focused and organized by keeping detailed records
Best-in-class support
No matter what you need help with, our team is here to assist you. The goal of our business is to build long-lasting relationships with our customers.
Free Lifetime Updates
We will provide you with free and regular updates and welcome your feedback, which we will consider for implementation in your subscription.
Data Security & Encryption
We use the highest industry standard (AES-256) to encrypt your data on a secure RDS server for maximum protection.
Automatic Backups
We perform automatic backups daily on our dedicated database server to keep your data safe.
