OTP for Delivery: Verification made secure and seamless.
BytePhase laptop repair management CRM software includes a secure OTP (One-Time Password) verification for device delivery, designed to protect your shop from handover mistakes and disputes.
Before a device is delivered, the customer receives a unique OTP that must be verified at the counter or during pickup.
This OTP-based delivery verification ensures the right device is handed over to the right customer every time. It adds an extra layer of security to your repair workflow, improves delivery accuracy.
Enhanced Security Measures
BytePhase makes OTP-based device delivery simple and convenient by sending the verification code to customers through multiple channels, including SMS, email, and the customer web portal.
When the customer arrives to collect the device, the technician simply verifies the OTP inside the repair shop CRM. The system instantly confirms the code and authorizes the handover, ensuring that only the rightful customer receives the repaired device.
This secure delivery verification process helps prevent unauthorized collections, reduces disputes, and gives both repair shops and customers complete confidence during device handover.
Two-Step Verification (2SV)
After the successful verification, a “Verified” badge appears on the delivery receipt.
This badge not only serves as proof that the device was handed over to the correct recipient but also enhances trust between the business and the customer.
With this system in place, our CRM ensures a seamless, transparent, and secure process for both device delivery and customer satisfaction.
1600+ Professional Repair & Data Recovery Businesses Trust BytePhase
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