Repair Shop Software

BytePhase CRM simplifies data recovery for repair shops with its dedicated Data Recovery Management feature. Technicians can quickly create jobs by entering key details like device type, memory size, and storage capacity, ensuring accurate tracking and efficient handling of each recovery task.

The system also allows secure storage of recovered data by assigning local or backup drives within the platform. This eliminates manual tracking, keeps data organized, and streamlines the entire recovery process—all from a single, easy-to-use dashboard.

BytePhase CRM’s AMC Management feature makes it easy for repair shops to create and manage Annual and Comprehensive Maintenance Contracts. Users can define contract details such as start and end dates, covered services, and included devices or software—all in one place. This organized approach improves transparency, accountability, and strengthens client relationships.

The system also includes built-in tools for payment tracking, complaint logging, and service request management. With timely reminders for contract expirations and upcoming renewals, repair shops can stay on top of commitments, streamline billing, and ensure excellent customer service—boosting overall efficiency and profitability.

BytePhase CRM’s Point of Sale (POS) feature is built to help laptop repair shops streamline billing and boost profits. Shop owners can quickly create and manage detailed sales invoices, track customer and job data, and monitor parts or service charges with ease. Barcode scanning for parts speeds up the checkout process, reduces errors, and ensures accurate stock and billing management—making day-to-day operations faster and more efficient.

The POS system also offers powerful tools like real-time sales reports, contactless and partial payments, in-line discounts, and automated alerts via WhatsApp, email, or SMS. With features like UPI payment links and synced financial tracking, shops gain full visibility into customer transactions and payment statuses—helping them stay organized, improve service, and grow their business.

BytePhase CRM offers a powerful Inventory Management system tailored for repair shops, giving you complete control over stock with real-time tracking, automated reordering, and seamless integration. Stay updated on inventory levels, avoid stockouts, and keep operations running smoothly—all from a single, easy-to-use dashboard. With detailed analytics and real-time updates, BytePhase helps optimize inventory flow and boost overall efficiency.

The software also includes robust Purchase Management tools, letting you create and manage purchase orders, monitor stock levels, and track expenses with ease. Maintain a list of trusted part suppliers, receive low-stock alerts, and reorder parts seamlessly. BytePhase makes inventory and supplier management simple, helping you deliver reliable repair services while improving your shop’s productivity and profitability.

BytePhase CRM includes a secure OTP (One-Time Password) verification feature to ensure safe and accurate delivery of repaired devices. Before handing over a device, customers receive a unique OTP via SMS, email, or web portal, which must be verified at pickup. This process minimizes the risk of wrong deliveries and confirms that the right person receives the device.

Once verified, the system marks the delivery with a “Verified” badge, serving as proof of proper handover and boosting customer trust. This added layer of security not only prevents disputes but also ensures a smooth, transparent, and professional delivery experience for both technicians and customers.

BytePhase CRM includes a smart Task Management feature designed to keep repair shops organized and efficient. Shop owners can create, assign, and prioritize tasks by adding key details like title, description, assignee, due date, and status. Real-time notifications via email, SMS, and WhatsApp ensure employees are instantly informed, helping them stay focused and on schedule.

With advanced status tracking and filtering options, managers get full visibility into task progress—whether pending, in progress, or completed. This system improves accountability, boosts productivity, and simplifies team coordination, ensuring nothing falls through the cracks in your daily operations.

BytePhase CRM’s Lead Management feature is built to help repair shops capture, track, and convert leads with ease. You can log key lead details such as source, type, assigned technician, and referring customer—all in one place. Real-time status updates and scheduled follow-ups ensure timely engagement, helping you stay organized and never miss an opportunity.

The system also allows for adding comments, tracking communication history, and converting leads into customers with just a click. With import/export options and progress tracking, BytePhase makes lead management smooth, boosting sales productivity and driving business growth.