How to Send a Review Request in BytePhase

How to Send a Review Request in BytePhase

Step 1: Add your review link

Log in to the BytePhase portal, then click your business logo.

1. Then click on Business Settings ->Business Information
2. Then click on the Review link tab

• There will be an option to add a review link of your business page or website
• Simply add and save it, and you’re ready to send the link to your customer

Step 2: Send the review request to a customer

1. Once you’ve completed a repair job for a customer and want their feedback, go to the job listing page in repair ticket management where that job is listed
2. Open that job’s action button and you will see a Request Review button
   1. Job -> Action Menu -> Request Review

• When you click the Request Review button, a pop-up appears
• Select the review link you want to send from that pop-up
• Choose one of the channels below to send the request

• Your customer will receive a link to leave a review through the channel you selected
• If you choose email, your customer will receive a message like the one shown below

Great job!

You’ve successfully set up and sent a review request with BytePhase.

Regular review requests, sent right after a job closes, are one of the easiest ways to build your business’s online reputation.