What happens to my shipments if I disconnect Shiprocket?
Disconnecting switches the integration off; it does not delete anything [Read More]
Do I need a separate Shiprocket account for each of my businesses?
No. BytePhase holds one Shiprocket connection for the whole account, [Read More]
Why does Shiprocket show no couriers available for a parcel?
Shiprocket found no courier that serves that pickup and delivery [Read More]
Can I cancel a shipment?
Yes. You can cancel a shipment from BytePhase and store [Read More]
Are the status updates secure?
Yes. Shiprocket status webhooks are verified against your shop secret [Read More]
How do I know where a parcel is?
You get live tracking tied to the job, an on-demand [Read More]
Does it print a shipping label?
The integration creates the shipment and captures the AWB — [Read More]
Is the Shiprocket courier rate added to the job’s delivery charges?
When you select a courier, BytePhase fills the delivery charges [Read More]
Can I compare couriers before booking?
Yes. Check serviceability by pincode, weight and COD, then compare [Read More]
Where do I book a Shiprocket shipment in BytePhase?
From the job, when you add its delivery. Turn on [Read More]