Supported repair shop hardware: printers, scanners and labels
For repair shops checking their counter before they switch: BytePhase needs no special repair shop hardware. It runs in the browser and prints through your computer’s normal print system, so any thermal receipt printer, label printer or USB barcode scanner that already works on your computer works with BytePhase. Setup is one settings change; there is nothing proprietary to buy and nothing to rent.
- 58 mm and 80 mm thermal receipts
- A4, A5 and Letter documents
- Barcode labels from 38 × 25 mm to 100 × 75 mm
- USB barcode scanners, plug and play
15-day free trial · 30-day money-back guarantee
What hardware does a repair shop need?
This repair shop hardware guide answers what shop owners ask before signing up: will my printer work, and what should I buy for a new counter? We do not sell, resell or certify hardware; brands are named only because they are widely available, not because they are endorsed or exclusive.
Setting up your repair shop hardware
- 1
Connect the printer
Plug it in and install the manufacturer’s driver, as for any printer.
- 2
Choose your sizes
Set thermal receipt width, document size and barcode label size in BytePhase.
- 3
Print
Receipts, job sheets, invoices and barcode labels come out in the format you chose.
Receipt printers, label printers and barcode scanners
Supported paper and label sizes
Thermal receipts print at 58 mm or 80 mm, with 80 mm the most used, for counter receipts, job-sheet slips and pickup/drop receipts. Documents print at A4, A5 or Letter for full invoices, detailed job sheets, estimates and reports. Barcode labels print at 38 × 25, 50 × 25, 50 × 30, 100 × 50 or 100 × 75 mm, with 50 × 30 mm the usual size for device tags, spare-part labels and inventory bins. You set each once in printer settings.
Thermal receipt printer
The workhorse of the counter prints the receipt when a device is booked in and when it is collected. Choose 80 mm paper, or 58 mm for a tight counter; USB for a desktop counter, LAN if billing computers share it, or Bluetooth for a mobile counter. The one real requirement is a driver for your operating system, and an auto-cutter helps at a busy counter.
Barcode label printer
A label printer tags every device that comes in and every spare part on the shelf, so a scan pulls up the right ticket or stock item. Direct thermal is cheaper to run with no ribbon; thermal transfer labels survive heat, solvents and handling far longer. Pick a supported label size, USB or LAN, and a driver for your OS. Once labels print, read how barcodes work in BytePhase.
Barcode scanner
Most USB handheld scanners are plug and play: the scanner types like a keyboard, so you click into a search or item field, scan, and the code arrives as if typed. 1D laser or CCD scanners read standard barcodes; 2D imagers also read QR codes and damaged or on-screen codes. Wired USB suits a fixed counter; wireless helps on shelves. Scanning pairs with inventory management.
Paper rolls and label stock
The recurring purchase most shops under-order. Buy 80 mm or 58 mm thermal rolls in bulk and check the roll diameter fits your printer; match label rolls to your size, core and print type; buy ribbons only for a thermal transfer printer; keep A4 paper for full invoices and job sheets.
Not supported yet: cash drawers
BytePhase does not currently open or drive a cash drawer. Everything else in a typical repair shop hardware setup is covered: thermal receipts, A4 or A5 documents, barcode labels and USB scanning. We would rather say this plainly than let you find out after buying one.
Already have hardware? Start with it
The cheapest repair shop hardware decision is the one you do not make. Connect the receipt printer and scanner you already have and see how they behave before buying anything; the bar is simply “does it print from this computer”. Unsure about a specific printer or scanner? talk to our team.
Where your printer and scanner get used
Each card opens the feature it shares data with, so nothing is typed twice.
Repair shop hardware questions
No. BytePhase runs in the browser and prints through your computer’s normal print system, so any thermal receipt printer, label printer or barcode scanner that already works with your computer will work with BytePhase. There is no proprietary hardware to buy and nothing to rent from us — if your shop already has a printer, start with it.
BytePhase supports 58mm (compact) and 80mm (standard) thermal receipt paper. 80mm is the more common choice in repair shops because job sheets and itemised invoices fit more comfortably. You choose the size once in the printer settings and every receipt is formatted to match.
BytePhase prints barcode labels at 38 × 25 mm, 50 × 25 mm, 50 × 30 mm, 100 × 50 mm and 100 × 75 mm. 50 × 30 mm is the most widely used size for tagging devices and spare parts. Pick the size that matches the label rolls you buy, and set it once in your printer settings.
Not yet — BytePhase does not currently drive a cash drawer. Everything else on a typical repair shop counter is covered: thermal receipt printing, A4 or A5 job sheets and invoices, barcode label printing and USB barcode scanning.
Generally no. Most USB handheld barcode scanners work as plug-and-play keyboard devices: you plug the scanner in, click into the search or item field in BytePhase, and scan. The scanned code arrives exactly as if it had been typed, so no driver or configuration is normally needed.
Try your own printer on a free trial
Run the full ticketing, inventory, billing and label workflow on the hardware you already have. BytePhase is used by 2,000+ repair and service businesses across 40+ countries.
15-day free trial · 30-day money-back guarantee
2000+ Professional Repair & Data Recovery Businesses Trust BytePhase
We help you stay focused and organized by keeping detailed records
Best-in-class support
No matter what you need help with, our team is here to assist you. The goal of our business is to build long-lasting relationships with our customers.
Free Updates, Always Included
We will provide you with free and regular updates and welcome your feedback, which we will consider for implementation in your subscription.
Data Security & Encryption
We use the highest industry standard (AES-256) to encrypt your data on a secure RDS server for maximum protection.
Automatic Backups
We perform automatic backups daily on our dedicated database server to keep your data safe.
Last updated: 1 November 2026