White label repair shop CRM on your own custom domain
For repair shops that want customers to see their brand, not ours: run BytePhase on your own domain with your logo, favicon, business name and SMTP, while BytePhase stays the platform underneath. About 30 minutes of active setup, live in about 2 business days on the web app and the installable PWA.
- Your custom domain with auto-issued SSL on a global CDN
- Your logo, favicon and business name in the browser tab
- Branded PWA installs on your customers’ phones
- One custom domain can serve all your branches
15-day free trial · 30-day money-back guarantee
What is a white label repair shop CRM?
Custom branding, also called white-labelling, lets your customers see your business on your own domain, with your logo, favicon, business name and email sender, while the CRM underneath stays BytePhase. Many branding fields work on every account; the Custom Branding add-on unlocks the custom domain and everything that flows from it.
Set up your custom domain in four steps
- 1
Add your domain
In BytePhase go to Business Settings → Custom Branding and enter a domain such as crm.yourshop.com.
- 2
Verify ownership
Add the TXT record we give you to your DNS to prove the domain is yours.
- 3
Validate SSL and point to the CDN
Add the CNAME records we give you; apex domains like yourshop.com need ALIAS or ANAME.
- 4
Go live
Status moves to “SSL Active”, typically 15–30 minutes after the final DNS record.
Your brand on every customer touchpoint
Your domain, your name, your logo
Without custom branding customers see yourshop.bytephase.com, “BytePhase” in the browser tab and the BytePhase logo at login. With it they see crm.yourshop.com, your business name and your logo. Your business details on invoices and your own SMTP sender are yours on every account. Read why a custom domain matters.
Included in every account, and what the add-on adds
Every account already has your logo on the login screen, header and splash screen, your business details and signature on documents, your WhatsApp number, support email and phone, your own SMTP, your own T&C per document type, and your currency, timezone and locale. The Custom Branding add-on adds the custom domain with auto-SSL, your favicon, your name in the browser tab, branded PWA installs and branded permission prompts, so “BytePhase” disappears from customer-facing browser surfaces. Theme colours, fonts and custom CSS stay fixed, with light and dark mode.
Limits worth knowing before setup
One custom domain per account, and it can serve all your branches through subdomains such as abc.yourshop.com at no extra cost. Apex domains need ALIAS or ANAME support from your DNS provider. We only add new TXT and CNAME records, so your MX and A records, email and website are untouched. Sign-in with Google on your custom domain needs a one-time redirect URL whitelist through BytePhase support, and removing a custom domain takes 5–15 minutes to tear down on the CDN.
Email, SMS and WhatsApp under your brand
Mail goes from you@yourdomain.com through your own SMTP: Gmail, Office 365, Zoho, Hostinger, GoDaddy, iCloud, cPanel or any standard SMTP. There is no BytePhase fallback, so SMTP must be set up or the mail is not sent. Your WhatsApp number, sender name and templates are yours, with short links on short.bytephase.com, and you write your own SMS templates; outside India no suffix is added to SMS. Plan and billing emails to the account owner always come from BytePhase. Connect your number with WhatsApp.
Branded PWA installs, not native apps
For a fully branded install, customers install from your custom domain with Custom Branding on and a favicon uploaded; they get your business name and your icon on the home screen. Installs from *.bytephase.com always show BytePhase. A native white-labelled Android or iOS app would need a separate build for every shop, so white label runs on the web app and the PWA, which installs to the home screen, works offline and sends push notifications.
Why custom branding is a paid add-on
Setup is about 30 minutes on your side. On ours it is SSL certificate issue and auto-renewal, mapping your domain to our CDN and tenant routing, your branded short URL, Google Cloud verification for sign-in and notifications, and the backend setup for your favicon, PWA manifest and branded surfaces, plus renewals and domain health monitoring for the life of your subscription. The price depends on your country. See white-label pricing.
Also part of your brand
Where your brand shows up across BytePhase
Each card opens the feature it shares data with, so nothing is typed twice.
Set up white label repair shop CRM step by step
Short guides with screenshots in the BytePhase Help Center, checked against the app.
White label and custom domain questions
Custom branding (also called white-labeling) lets your customers see your business under your own domain, logo, favicon, business name, and email sender — while the underlying CRM remains BytePhase. On BytePhase this includes a custom domain with auto-SSL, branded login screen, branded invoices and quotations, your own SMTP sender, your WhatsApp business number, and a branded PWA install on your customers’ phones.
Custom Branding is a paid add-on, and pricing depends on your country. See white-label pricing for your country, or email support@bytephase.com for a quote.
Custom domain setup is roughly 30 minutes on your side, but on our side it involves manual SSL certificate issuance and auto-renewal, mapping your domain to our global CDN and tenant routing layer, mapping your branded short URL, configuring and verifying the domain inside Google Cloud for sign-in and notifications, and multiple backend configurations so favicon, PWA manifest, and branded surfaces activate cleanly. The price covers this setup plus ongoing maintenance — certificate renewals, CDN configuration, and domain health monitoring for the life of your subscription.
Partially. The SMS body and templates are fully yours, but Indian TRAI/DLT regulations require every commercial SMS to identify the originating platform. BytePhase appends “-BytePhase” to every SMS sent from an India-country tenant, and this cannot be removed by any setting. The trade-off: BytePhase handles all DLT registration on your behalf — saving you 2–4 weeks of telecom paperwork per shop.
Yes. SMTP configuration is required. You connect your own SMTP provider (Gmail, Office 365, Zoho, Hostinger, GoDaddy, iCloud, cPanel, or any standard SMTP). If SMTP is not configured or misconfigured, the system shows an “Error sending email” message and the mail is not sent — BytePhase does not send mail on your behalf as a fallback.
No. BytePhase only adds new DNS records (TXT for verification, CNAME for routing). Your MX, A, and other DNS records are not touched — so your email and existing website continue working normally. Your *.bytephase.com subdomain also keeps working as a fallback.
No native white-labeled mobile app is offered today. Your customers install the PWA from your custom domain. When installed from your custom domain with Custom Branding on and a favicon uploaded, the PWA appears on the customer’s home screen with your business name and your favicon — delivering most native-app features (offline use, push notifications, home-screen launch) without the cost of a per-tenant native build.
Active setup work takes about 30 minutes if you have your DNS provider login ready. End-to-end go-live typically takes about 2 business days, because most of that time is waiting for DNS propagation. Once your final DNS record is in place, go-live completes in 15–30 minutes (occasionally up to 24 hours depending on your DNS provider’s cache).
No. Custom Branding only routes a subdomain or apex domain to the BytePhase CRM app — typically crm.yourshop.com. Your main website at yourshop.com, its SEO, and its existing DNS records (MX, A, etc.) are not affected. We only add new TXT and CNAME records for the CRM subdomain.
Run BytePhase under your own brand
Start your 15-day free trial, then add custom branding when you are ready for your own domain.
15-day free trial · 30-day money-back guarantee
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Last updated: 1 November 2026