Multi-branch repair shop software: every location, one login

Score any option against four things before you look at anything else. One identity — can a single login reach every branch, or does each shop mean another password? Data separation — is each branch genuinely its own database, so one location’s records can never surface in another? Staff scoping — can a technician be held to the shop they actually work in? Local settings — can each branch run its own branding, currency and timezone? BytePhase is built around exactly these four. If your priority is instead a single head-office dashboard that adds every branch together, test that specifically — it is a different capability from the account layer described here.

Multi-user software gives one shop several logins. Multi-branch software gives several shops one operator. The distinction matters once you open a second location: with multi-user tools you end up with a separate account per shop, logging out and back in to check each one, while staff who cover two sites need two sets of credentials. BytePhase treats each branch as its own workspace with its own isolated database, then groups them under one Enterprise identity — so you sign in once and switch between locations from a menu.

Yes, and it is enforced by the architecture rather than by a permission checkbox. Each branch is a separate workspace with its own database and its own user list, so a technician exists only in the branches they have been added to. There is no setting to get wrong and no cross-branch view to leak through. A manager who genuinely covers several shops can have the same email belong to each one and switch between them after signing in once.

Not as a single merged dashboard. BytePhase deliberately keeps each branch in its own isolated database, and reporting runs inside a branch — you switch to a location to see its numbers. That isolation is the point for owners who want one shop’s data structurally unable to reach another, and it is why branches can differ in branding, currency and timezone. If a consolidated cross-branch roll-up is the feature you are buying for, tell us on a demo so we can be straight with you about where that sits.

Once you are on the Enterprise plan, a workspace switcher appears on your sidebar logo. Click it, pick another branch, and you are there — no logging out and back in.

Yes. A single email can be attached to every branch you manage. When you sign in, BytePhase shows “Your Workspaces” so you can choose which branch to open. If your email belongs to more than one branch, a one-time OTP confirms it is you.

No. Each branch runs on its own separate database, with its own customers, tickets, inventory and staff. Switching branches changes which workspace you are viewing — it never merges or mixes data between locations.

Yes. Every branch keeps its own logo, business hours, currency, timezone and settings, and can run on its own subdomain.

Multi-branch and workspace switching are Enterprise-plan features. Reach out and we will help you pick the right plan for the number of locations you run. Compare plans on the pricing page.

New branches are set up with our team as part of your Enterprise account. Start a free trial or talk to sales and we will get your additional locations provisioned and linked. Not sure whether you need a new branch or just another billing name for the same shop? Read Multiple Businesses vs Branches.