Question 1

Which receipt paper sizes does BytePhase support?

Accepted Answer

BytePhase supports 58mm (compact) and 80mm (standard) thermal receipt paper. 80mm is the more common choice in repair shops because job sheets and itemised invoices fit more comfortably. You choose the size once in the printer settings and every receipt is formatted to match.

Question 2

What barcode label sizes can I print?

Accepted Answer

BytePhase prints barcode labels at 38 × 25 mm, 50 × 25 mm, 50 × 30 mm, 100 × 50 mm and 100 × 75 mm. 50 × 30 mm is the most widely used size for tagging devices and spare parts. Pick the size that matches the label rolls you buy, and set it once in your printer settings.

Question 3

Does BytePhase support cash drawers?

Accepted Answer

Not yet — BytePhase does not currently drive a cash drawer. Everything else on a typical repair shop counter is covered: thermal receipt printing, A4 or A5 job sheets and invoices, barcode label printing and USB barcode scanning.

Question 4

Do barcode scanners need any setup?

Accepted Answer

Generally no. Most USB handheld barcode scanners work as plug-and-play keyboard devices: you plug the scanner in, click into the search or item field in BytePhase, and scan. The scanned code arrives exactly as if it had been typed, so no driver or configuration is normally needed.

Question 5

What is the HSN code for laptops?

Accepted Answer

Laptops and notebook computers fall under HSN heading 8471 — "automatic data processing machines" — with portable machines commonly classified under its 8471 30 sub-heading. Laptops currently attract 18% GST. Sub-classifications (6- and 8-digit codes) are set by notification, so confirm the exact code on the official GST portal (gst.gov.in) or with your CA before filing.

Question 6

What is the HSN code for desktop computers?

Accepted Answer

Desktop computers sit under the same HSN heading as laptops — 8471, which covers automatic data processing machines — but under different sub-headings than portable machines. The GST rate is currently 18%, the same as laptops. Pull the exact sub-code for your billing from the GST portal's HSN finder, since desktop configurations (CPU-only towers vs bundled systems) can classify differently at the sub-heading level.

Question 7

What is the GST rate on laptops and computers?

Accepted Answer

Laptops, desktops and most computer hardware under heading 8471 currently attract 18% GST. This has been the standard rate for computers for several years, but GST rates are revised by Council notification — always verify the current rate on the GST portal before quoting a customer or filing a return, rather than relying on a rate you learned earlier.

Question 8

What is the HSN code for laptop parts, batteries and chargers?

Accepted Answer

Each part carries its own classification based on what it physically is: internal parts like RAM and motherboards generally fall under heading 8473 (parts and accessories of 8471 machines), laptop batteries under 8506/8507, chargers and adapters under 8504, and laptop bags under 4202. Most sit at 18% GST, but rates and sub-codes vary by item — confirm each part you stock with your CA or the GST portal before a bulk inventory import.

Question 9

Which code do I use when billing a laptop repair — HSN or SAC?

Accepted Answer

Both, on different lines: the parts you fit (a screen, battery or keyboard) are goods and take their HSN codes, while the repair labour is a service under SAC heading 9987, typically at 18% GST. Repair-shop billing software like BytePhase lets you set the right code once per inventory item and job-sheet line, so every invoice generated from a repair ticket carries the correct HSN and SAC entries automatically.

Question 10

Does BytePhase show my real hourly rate automatically?

Accepted Answer

Yes. Because BytePhase records the parts, the technician and the time against every ticket as the work happens, it can report the effective rate per job, per technician and per repair type without anyone filling in a spreadsheet. This calculator gives you the number for one job; the software gives it to you for all of them, which is where the patterns actually show up.