FAQs Archive %

Q: How long does it take to start using self check-in?

Right away. Self check-in is ready on every new account: copy your self check-in link and share it. You also choose which fields customers must fill in.

Q: Do my two businesses keep separate purchases?

Yes. Each business numbers its own purchases with its own prefix, the stock belongs to the business that bought it, and the purchase invoice prints with that business’s details. Your suppliers are one shared list, so you add each supplier once for all your businesses.

Q: Can a second business use the same vendors?

Yes. Vendors are shared by all the businesses in your BytePhase account, so you save each vendor once and any business can send jobs to them. The outsourced job keeps its own job number and stays with the business it belongs to. A vendor’s Jobs tab lists the jobs sent to them.

Q: What support do I get with the phone repair shop software?

Support comes by 24/7 AI chat, email, support tickets and callback requests, and your counter and bench staff can join free training sessions. Book a demo to see the cell phone repair shop software before you start.

Q: Can I use Microsoft 365 and Google Calendar together in BytePhase?

Yes. A staff member can connect both. The calendar picker at the top of the Calendar screen then lets you view Microsoft, Google or All, together with BytePhase's own schedule, and when you create an event you choose which connected calendar it goes to.

Q: Who is a Meta Lead Ads lead assigned to, and what happens to repeat leads?

Each new lead is assigned to your shop's admin user, tagged with the source Meta Lead Ads and given your first lead status, ready for you to reassign. If a lead with the same email address or phone number is already in Leads, the new submission is skipped instead of creating a duplicate. Leads are shared across every business in your account.

How long does it take to start using self check-in?

Do my two businesses keep separate purchases?

Can a second business use the same vendors?

What support do I get with the phone repair shop software?

Can I use BytePhase as bike shop POS software?

Can repeat IndiaMART or Justdial enquiries be saved as new leads?

Do I need a separate Shiprocket account for each of my businesses?

Can I use Microsoft 365 and Google Calendar together in BytePhase?

Who is a Meta Lead Ads lead assigned to, and what happens to repeat leads?

How do I test my n8n connection to BytePhase?

TRACKING COOKIES

THIRD PARTY EMBEDS

OUR PRIVACY POLICY

TERMS AND CONDITIONS