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Shiprocket Integration2026-11-01T12:19:58+00:00

Shiprocket integration

Shiprocket integration for repair shops

For repair shops in India that ship repaired units, boards and returns: compare couriers, book the shipment and capture its AWB from inside the BytePhase job, then watch the tracking update itself. Connect with your Shiprocket API email and password and try it in the 15-day free trial.

  • Compare couriers before you book
  • AWB captured on the job
  • Live tracking on every job
  • Status updates that arrive on their own

15-day free trial · 30-day money-back guarantee

Why it matters

Built for repair shops in India that ship parcels

Repair shops ship more than people think: units back to customers, boards to outsourced technicians, RMA returns to brands. The Shiprocket integration books those parcels from the job’s delivery and keeps their status on the job.

Booking each parcel in a second Shiprocket tabCompare couriers and book the shipment from inside the BytePhase job.
Guessing which courier reaches a pincode and takes CODCheck serviceability by pincode, weight and COD before you book.
Copying the tracking number back by handThe AWB is captured on the job the moment the shipment is created.
How it works

Book a courier from the job in four steps

  1. 1

    Connect your Shiprocket account

    Enter your Shiprocket API email and password. The password is stored encrypted and the token refreshes itself.

  2. 2

    Add the delivery on the job

    Turn on Ship via Shiprocket, enter the package weight and dimensions, and check both addresses.

    Pickup and drop

  3. 3

    Compare couriers and book

    Click Check available couriers, compare them on rate and reach, pick one and save.

    Shiprocket setup guide

  4. 4

    Track it to the doorstep

    Live tracking and automatic status updates — picked up, in transit, delivered — keep the job current.

In detail

Shipping a repair, start to finish

Couriers compared before you book

Check serviceability by pincode, weight and COD, then compare couriers on rate and reach and choose per parcel. The courier’s quoted rate fills the delivery charges, and you can still edit it before saving.

AWB and live tracking on the job

Creating the shipment captures its AWB on the job. Live tracking, an on-demand Track Shipment check and status webhooks verified against your shop secret keep it current, so nobody checks a courier website. The whole trip sits on the job in repair ticket management.

Boards out to a specialist

When a tricky board needs a specialist in another city, book the courier from the job and follow the parcel there and back. Keep track of who has the board with outsource management.

A cancellation trail you can trust

Cancel a shipment from the job and store the reason with it, so the history always explains itself. COD and prepaid shipments are both supported.

Also in the Shiprocket integration

COD and prepaidBook either kind from the job
Encrypted passwordYour Shiprocket password is never stored in plain text
Token auto-refreshRenewed before it expires
Connection statusStatus and token validity shown
One connectionEvery business books through the same login
Delivery charges filledFrom the courier’s quoted rate, still editable
2,000+repair businesses
920,500+repairs tracked
40+countries
4.9 ★Capterra · 16 reviews
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You’ll have full access for 15 days

Shiprocket integration questions from repair shops

Which BytePhase plans include the Shiprocket integration?2026-11-01T12:19:58+00:00

Every plan, for shops in India. BytePhase charges nothing for the integration; shipping is billed by Shiprocket to your own Shiprocket account. Compare plans on the pricing page.

How do I connect Shiprocket to BytePhase?2026-11-01T12:19:58+00:00

With your Shiprocket API email and password. BytePhase stores the password encrypted and refreshes the access token automatically before it expires, and it shows your connection status and token validity so you always know the link is live.

Where do I book a Shiprocket shipment in BytePhase?2026-11-01T12:19:58+00:00

From the job, when you add its delivery. Turn on Ship via Shiprocket, enter the package weight and dimensions, check the pickup and delivery addresses, then click Check available couriers, pick one and save. The switch appears only while Shiprocket is connected, and the staff member booking needs permission to manage integrations.

Can I compare couriers before booking?2026-11-01T12:19:58+00:00

Yes. Check serviceability by pincode, weight and COD, then compare couriers on rate and reach and pick the right one for each parcel — all from inside the job.

Is the Shiprocket courier rate added to the job’s delivery charges?2026-11-01T12:19:58+00:00

When you select a courier, BytePhase fills the delivery charges with that courier’s rate as quoted by Shiprocket, so you can pass the cost on to the customer. The field stays editable, so you can round it, add packing or clear it before saving the delivery.

Does it print a shipping label?2026-11-01T12:19:58+00:00

The integration creates the shipment and captures the AWB — the tracking number for the parcel — onto the job, and keeps its status current. It focuses on booking, the AWB and live tracking rather than generating a label in BytePhase.

How do I know where a parcel is?2026-11-01T12:19:58+00:00

You get live tracking tied to the job, an on-demand Track Shipment for an instant check, and automatic status webhooks — picked up, in transit, delivered, cancelled — that update the job as the parcel moves.

Are the status updates secure?2026-11-01T12:19:58+00:00

Yes. Shiprocket status webhooks are verified against your shop secret before they are accepted, so only genuine updates land on your jobs.

Can I cancel a shipment?2026-11-01T12:19:58+00:00

Yes. You can cancel a shipment from BytePhase and store the reason with it, so the job history records why it was cancelled. Both COD and prepaid shipments are supported.

Why does Shiprocket show no couriers available for a parcel?2026-11-01T12:19:58+00:00

Shiprocket found no courier that serves that pickup and delivery pincode pair at the weight you entered. Check both pincodes in the addresses and the package weight, then click Check available couriers again. If BytePhase asks you to fill the pincodes and weight, one of those three is missing, and the courier list needs all of them.

Do I need a separate Shiprocket account for each of my businesses?2026-11-01T12:19:58+00:00

No. BytePhase holds one Shiprocket connection for the whole account, and every business inside it books through that same Shiprocket login. Each shipment stays attached to the job delivery it was booked from, so it is recorded under that job’s business.

What happens to my shipments if I disconnect Shiprocket?2026-11-01T12:19:58+00:00

Disconnecting switches the integration off; it does not delete anything or cancel parcels already with Shiprocket. Shipments you booked, with their AWB numbers, stay on their jobs, and the Ship via Shiprocket switch disappears from new deliveries until you connect again with your Shiprocket API email and password.

Ready to connect Shiprocket?

Start the 15-day free trial and set up your Shiprocket integration in minutes, or book a demo for a walkthrough.

15-day free trial · 30-day money-back guarantee

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Pick a time that suits you for a live walkthrough of BytePhase.

Open the booking page in a new tab

Last updated: 1 November 2026

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