Typeform integration for repair shops

Copy your unique webhook URL from BytePhase and paste it into your Typeform’s webhook settings. Then submit one test response — BytePhase detects your fields automatically, you map them, choose whether submissions become leads or self check-ins, and press Activate.

No. The connection is a direct webhook from Typeform to BytePhase — no middleware, no code. Setup is copying one URL and clicking through a guided mapping screen.

You can connect it on every BytePhase plan, and the integration itself costs nothing extra. Each submission becomes a lead or a self check-in, and both of those are part of the Standard and Enterprise plans (and the 15-day free trial), so you need one of those to work with what comes in. Compare plans on the pricing page.

Your choice per form: a lead — an enquiry with contact and device details ready to follow up — or a self check-in, a device intake that Reception converts into a full job in one click.

Three ways. The webhook URL carries a key that is shown once and stored only as a hash; you can generate a signing secret so Typeform cryptographically signs every delivery and BytePhase verifies it; and every request is rate-limited and scoped to your shop alone. Rotating the key instantly retires the old URL.

They are kept on the created record as custom fields rather than discarded, so a question you add to the form later never silently vanishes.

It is logged as failed with the error, and you can retry it in one click from the activity screen. If deliveries keep failing, BytePhase shows a warning on the integration and emails you. Re-deliveries of the same response never create duplicates.

Yes. Hidden fields in your Typeform are included with each submission, so you can map values such as a campaign name or shop location. Multiple-choice answers arrive as their labels, with several picks joined by commas, and file uploads arrive as links. Map them in the Match fields step like any other answer.

In Typeform, open the webhook’s View deliveries and click Send test request. The fields appear in the BytePhase setup wizard for mapping. Nothing goes live until you press Activate; until then, submissions are only logged as Received and no lead or self check-in is created. After activation, the Activity screen also has a Send test button.

Yes. BytePhase identifies each form by Typeform’s own form ID, so one Typeform integration can carry several forms. Each form is mapped separately and has its own setting for what it creates, a lead or a self check-in, and what to do if the customer already exists. Use Add another form on the integration to connect the next one.

Treat the webhook URL as a password, because it contains your BytePhase API key. If it leaks, click Rotate key on the integration’s Activity screen. The old URL stops working at once and BytePhase shows a new webhook URL to paste into Typeform. With the signing secret switched on, a delivery without a valid Typeform signature is rejected anyway.