How do I keep track of outsourced repairs?
Record the vendor, price and status on the job itself, [Read More]
Should I tell the customer their repair is being outsourced?
Yes. Tell them at intake that a specialist partner will [Read More]
How much should I charge for an outsourced repair?
Charge the partner's price plus your own costs: intake and [Read More]
How do I choose a shop to outsource repairs to?
Pick a partner that does that repair every day, keeps [Read More]
What does it mean to outsource a repair?
It means sending a customer's device to another shop or [Read More]