Can I use WhatsApp instead of SMS for repair updates?

Yes — BytePhase also sends WhatsApp updates, and many shops run both: WhatsApp for rich updates and SMS as the reliable fallback that needs no data connection. DLT-registered SMS still matters for customers who are not on WhatsApp.

By Bytephase Technologies|2026-08-14T18:04:12+00:00August 14th, 2026|Gupshup SMS Integration: Send DLT-Compliant SMS Updates Automatically|

About the Author: Bytephase Technologies

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