What are the benefits of cloud-based software for a computer repair shop?

The main benefits are access from any device anywhere, no server to maintain, automatic backups and real-time sync. With cloud-based software like BytePhase there is nothing to install: repair tickets, inventory and customer records are backed up automatically and synced across web, Android and iOS, so staff at the front counter, the workbench or working remotely all see the same up-to-date information. You also get automatic updates and no per-device license fees.