What is repair shop management software?

Repair shop management software is one system that runs a repair business end to end: device intake, diagnosis, repair tracking, spare-parts stock, invoicing and customer updates. It replaces the notebooks, spreadsheets and scattered chat threads most shops start out with — every device is logged at check-in and tracked through diagnosis, repair and delivery — and gives the owner one place to see what is in the shop, what it is worth and who is working on it.