What is the Self Check-In webhook?

It turns a customer’s own check-in into work in your shop. The webhook creates an enquiry, resolves the device type, brand and model from the names you send, stores the serial number, any custom fields, an optional address and a pickup booking, assigns it to Reception and sends a push notification. From there one click converts it into a full job — the attachments and the pickup-and-drop record carry across, and the check-in is marked Converted.