Repair Pricing Sanity Check
Am I too cheap? Four inputs and you have the answer. This works out what an hour on your bench genuinely earns once re-dos are accounted for, compares it with the rate you said you need, and tells you the exact price that would close the gap.
Popular repair jobs: check your labour rate on iPhone and Samsung screen replacement, battery replacement, laptop motherboard repair, AC service and gas refill, brake service, watch battery replacement, ring resizing — or any job you price.
Your real hourly rate
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This checks you against your own target rate, not an industry average — we will not quote you a median we cannot evidence. Runs entirely in your browser; the page address encodes your inputs so you can bookmark or share a result.
Start Free Trial →Why we do not show you an industry average
Because we cannot evidence one yet, and a made-up benchmark is worse than none. Cost guides that quote “the average repair shop charges X” are almost always extrapolating from a handful of listed prices, and pricing your business against a number somebody invented is how shops end up structurally unprofitable while believing they are competitive.
So this tool checks you against your own target rate — the figure your bench has to earn to cover its costs and make the profit you intend. That is a number you can defend. We are building a measured price index from anonymised repair data across the shops that use BytePhase; when it can report real medians with real sample sizes, this tool will show them.
Read the result properly
If the rate looks fine but the shop still is not making money, the leak is usually overhead. Run the repair shop profit calculator next.
Repair Pricing Sanity Check – FAQs
Work out what one hour on your bench actually earns you, then compare it against what you need that hour to earn. Divide the labour portion of the price by the real time the job takes — door to door, including diagnosis and testing, not the optimistic version. Then reduce it by your re-do rate, because time spent on a job that comes back is time you were not paid for. If the resulting figure is below your target hourly rate, you are undercharging, regardless of how busy the shop is.
Start from what the bench has to cover rather than from what competitors charge. Add your monthly overhead to the fully-loaded cost of the technician, divide by the hours that are genuinely billable in a month — not the hours the shop is open, which is typically 30-40% higher — and add the profit you intend to make. That figure is your floor. Competitor pricing tells you what the market will bear above that floor; it cannot tell you whether you can survive below it.
Because re-dos are paid for out of your margin. A job that comes back consumes bench hours a second time while producing no additional revenue, so a 10% re-do rate removes roughly 10% from your effective hourly rate before you have made a single pricing decision. For most shops, cutting re-dos is a larger and faster win than a price rise, and it does not risk a single customer.
Some, yes — and the arithmetic usually still favours the increase. If you are 20% under your target rate, you can lose a meaningful share of jobs and still finish ahead, because the jobs you lose are disproportionately the price-shoppers who consume the most time per rupee. The practical approach is to raise the rate on new work first, keep existing quotes honoured, and watch the effective hourly rate rather than the job count.
Yes. Because BytePhase records the parts, the technician and the time against every ticket as the work happens, it can report the effective rate per job, per technician and per repair type without anyone filling in a spreadsheet. This calculator gives you the number for one job; the software gives it to you for all of them, which is where the patterns actually show up.